MasterCorp, Inc.

Temporary Housekeeping Service Attendant (Guest Worker) - Crossville


Temporary Housekeeping Service Attendant at MasterCorp, Inc. 


Start Date: April 1, 2022 

End Date: December 10, 2022 


MasterCorp, Inc., headquartered in Crossville, Tennessee, seeks six (6) full-time Temporary Housekeeping Service Attendants who will be responsible for cleaning and maintaining all rooms, suites, and indoor common areas at client properties, which includes vacuuming floors, dusting, laundering and replenishing linens and towels, removing trash from units, stripping units of soiled linen, disinfecting bathrooms, washing windows, reporting lost and found items to Management, assisting in maintaining storage closets, performing weekly service checks, emptying trash, lint traps, and vents, and other duties as assigned. 


Will report directly to the Executive Housekeeper at MasterCorp, Inc.   


Three (3) months of experience at a hotel, resort, or private club required. 


All worksites located in Crossville, Cumberland County, Tennessee. Workers are assigned to one (1) worksite per day, and rarely travel outside of their assigned worksite. Therefore, travel throughout this area is required less than 5% of the time. Daily commuting time to worksites is less than one (1) hour. 


Daily transportation is provided to and from worksite.   


On-the-job training is provided.     


Wage: Piece rate position paid on a basis of rooms cleaned, rather than on an hourly basis. Guaranteed prevailing wage rate of $10.53 per hour, paid weekly in any given workweek when total piece-rate compensation does not meet prevailing wage. Piece rate is paid per room cleaned and varies from $3.50 for a small unit or suite to $155.36 for a large unit or suite.  Overtime is available and guaranteed at no less than $15.80 per hour.  Depending upon worksite location and other discretionary factors, employee may be eligible for additional compensation in the form of an additional bonus at the discretion of the employer. Example of discretionary bonuses may include: employee referral, or performance bonuses. 


Schedule: 35 hours per week.  Work schedule can vary and can include evening and weekend hours.  Work may be performed on any day of the week from Monday through Sunday.  Work hours are from 9:00am to 4:00pm and may vary. 


A single workweek will be used to compute wages due. 


Federal requirements of employer for workers hired with H-2B Visa authorization and all corresponding U.S. workers. Company will consider qualified candidates who reside 100 Miles outside of the work location that are willing to temporarily relocate to the work location.  If hired, Company is willing to facilitate housing accommodations through a third party.  Housing is limited to the period of time of temporary employment which is no more than nine (9) months and is on a first come first serve basis.  Cost of housing if accepted, is up to $110 per week payable to third party housing provider via voluntary payroll deduction. If housing is utilized, an agreement for housing will be required with the third-party provider. A security deposit of up to $200.00 is required, of which $50.00 is nonrefundable. Employee shall pay the deposit at $10.00 per week via voluntary payroll deduction (as allowed by law) until the deposit is paid in full, and in no event shall the total deposit payment exceed $200.00. If housing is left in good condition, $150.00 will be refunded to employee in the same method as paid. 


All deductions from paycheck will be made in accordance with and as required by law including but not limited proper deduction to ensure wages do not improperly fall below prevailing wage. 


If the worker completes 50% of the work contract period, employer will pay directly for and/or reimburse workers for transportation and subsistence from the place of recruitment to the place of work.  Upon completion of the work contract or where the worker is dismissed earlier, employer will provide or pay for worker’s reasonable costs of return transportation and subsistence back home or to the place the worker originally departed to work, except where the worker will not return due to subsequent employment with another employer.  The employer will pay directly for and/or reimburse workers for all reasonable inbound transportation and subsistence costs within the first workweek.  The employer will pay directly for and/or reimburse workers for all reasonable outbound transportation and subsistence costs during the last workweek.  The amount of transportation payment or reimbursement will be equal to the most economical and reasonable common carrier for the distances involved.  Daily subsistence will be provided at a rate of $13.17 per day during travel to a maximum of $55.00 per day with receipts.   


The employer guarantees to offer work for hours equal to at least three fourths of the workdays in each 12-week period of the total employment period.  


The employer will provide workers at no charge all tools, supplies, and equipment required to perform the job. 


H-2B workers will be reimbursed in the first workweek for all visa, visa processing, border crossing, and other related fees, including those mandated by government (excluding passport fees). 


Inquire or send applications, indications of availability, and/or resumes to Tennessee State Workforce Agency, 60 Ridley Street Crossville, TN 38555, (931)484-7456. Job Order 1116614. 


Mail resume to H2B Jobs -MasterCorp Inc, 4700 Millenia Boulevard, Suite 380, Orlando, FL 32839, (931) 484-1754. 


Experience and Education Requirements

  •  Highschool Diploma or equivalent


Other Qualifications

  • Ability to make decisions
  • Planning and scheduling capabilities
  • Ability to read, write and do basic math
  • Use of long term and short-term memory

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the positions, examples of which include: 


  • Prepare units for cleaning and clean units which include cleaning of the living rooms, dining rooms, patios, kitchens, bedrooms, bathrooms, and common areas. Unit cleaning also requires the removal of trash, replacement of bed linens, dusting and cleaning floors and other specific duties required under MasterCorp policy and procedure including the 7-Steps Process. Inspect units to ensure presented appropriately for guest’s arrival
  • Inspect common areas to ensure clean and free of linen and debris
  • Report lost and found items to manager
  • Collect soiled linens and towels from units and/or facilities and deliver to laundry
  • Launder and replenish linens and towels
  • Monitor and replace as needed detergent and other cleaning agents
  • Fold/distribute clean linens to proper storage or unit linen bags
  • Make linen and supply bags as directed
  • Launder and deliver clean linen and/or supply bags to units
  • Empty trash, lint traps, vents and vacuum bags
  • Assist with inventorying of supplies and linens
  • Report any noted maintenance issues to manager 
  • Assist in maintaining cleanliness and organization of laundry and storage areas
  • Make guest deliveries as directed


In addition to the example of tasks above, each Temporary Housekeeping Service Attendant is expected to:

  • Consistently display MasterCorp’s core values of Integrity, Pride, Quality, Dependability, and Respect
  • Work with efficiency and quality
  • Ensure a safe working environment at each site and office
  • Be willing and able to perform all duties related to site operation as directed by the site manager
  • Be prompt with all assignments and appointments
  • Assist in solving guests and owners including attending to complaints quickly
  • Create strong, positive customer relations
  • Obtain a knowledge of the resort
  • A passion for cleanliness and customer focus
  • Demonstrated motivational skills
  • Work irregular hours

MasterCorp Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics In addition to federal law requirements, MasterCorp Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


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